Specialist support for housing professionals, landlords & Conservation teams

Nova Surveyors offers specialist training and consultancy tailored to property professionals, landlords, housing providers, and heritage organisations. Our aim is to enhance understanding, support better decision-making, and upskill teams across the built environment.

Not sure which service fits your needs? We’ll be happy to guide you. Call 01271 233160 or email info@novasurveyors.co.uk

We design each programme to reflect the needs of the individuals and organisations we work with, ensuring training that is both practical and relevant.

Here’s what participants have said about their experience:

"The feedback from delegates on the pilot has been really overwhelmingly positive.  I received verbal feedback from managers that the training was really informative. engaging and practically helpful". - Tools, Truths & Tactics: Managing Damp and mould with Confidence, August 2025

"I think the information was great and will help me manage my complex cases going forwards. I have followed so I can learn more helpful information and would benefit from watching your studies". - Tools, Truths & Tactics: Managing Damp and mould with Confidence, August 2025

"Rosie was very knowledgeable and passionate , this led to a great paced training programme that was informative and easy to understand, really enjoyed it" - Tools, Truths & Tactics: Managing Damp and mould with Confidence, August 2025

"That was brilliant. So informative and the real- life examples really brough it to life about how important this is." - Tools, Truths & Tactics: Managing Damp and mould with Confidence, August 2025

"I think it was the best training I’ve had in a long time. Very impressed and learnt so much thank you". - Tools, Truths & Tactics: Managing Damp and mould with Confidence, September 2025

"I thought this session was delivered very well, Rosie was a great speaker, very engaging, knowledgeable and very good communicator.". - Tools, Truths & Tactics: Managing Damp and mould with Confidence, September 2025

"Rosie has been extremely helpful and knowledgeable. The course was insightful and helps to improve knowledge around damp and mould and how our roles are critical to efficient handling of it. i would recommend this to other colleagues moving forward." - Tools, Truths & Tactics: Managing Damp and mould with Confidence, November 2025

"Now this first batch of sessions are complete, I also wanted to take the opportunity say a big thank you for being such a great new learning provider. You’ve been really responsive, efficient, flexible, easy to work with and I thought your delivery was great. I look forward to working with you in 2026!" - Tools, Truths & Tactics: Managing Damp and mould with Confidence, December 2025

"I have to say it was very good and interesting course (not saying that lightly as I was dreading it 😃) – I think 90% of the credit for that goes to Rosie who is brilliant trainer but also the way course and slides were designed was very professional! Well done on choosing that provider!" - Tools, Truths & Tactics: Managing Damp and mould with Confidence, February 2026

If you’d like to discuss how we can support your organisation, please get in touch — we’d love to hear from you.

Conservation & Historic Buildings

With a strong foundation in historic building surveying, we provide expert advice and training on the care, assessment, and repair of traditional and listed buildings. Our approach is aligned with best practice in conservation, ensuring compatibility with materials and historic fabric.

Experts in traditional and listed building care:

  • Training on the principles of traditional building construction.
  • Defect diagnosis in solid-walled and pre-1919 buildings.
  • Advice for conservation officers, architects, and maintenance teams.
  • Heritage-focused CPD delivery

Consultancy for Housing Providers

We provide practical support to housing providers seeking to meet their legal obligations, improve property standards, and reduce complaints. Our consultancy integrates technical insight with tenant engagement, complaint resolution, and evidence-based practice.

Practical support for housing providers:

  • Policy and strategy reviews, with a focus on damp and mould
  • Root cause analysis of property condition issues
  • Assistance with Housing Ombudsman cases and disrepair claims
  • Peer reviews and independent second opinions

Landlord and Tenant Support & Training

We act as impartial advisors and trainers, bridging gaps between landlords and tenants in areas of dispute, communication breakdown, or complex repair history.

  • Expert witness reports
  • Tenant engagement workshops
  • Advice on legal standards, minimum housing condition, and property use
  • One-to-one consultancy for case resolution

Damp, Mould & Condensation Training

As award-winning practitioners in tackling damp and mould, our team can offer tailored training for surveyors, housing staff, repair teams, specialist damp and mould teams, and caseworkers. Our course covers:

  • Causes and diagnostics of damp, mould, and condensation
  • Effective use of environmental monitoring tools
  • Legal context and best practice
  • Real case studies, including Housing Ombudsman and litigation examples
  • Communicating with vulnerable residents and behaviour change theory

Cost: From £49.50 per delegate (based on a half day virtual session for 10 delegates, as part of a full day package.)

Project Management – From Planning to Completion

We offer independent project management for building works — from small-scale refurbishments to full property conversions and new build projects. Our service helps clients stay on track with budget, quality, and timelines, while ensuring the right technical oversight from start to finish. Our project management support includes:

  • Preparation of schedules of work
  • Tender documentation and contractor negotiation
  • Contract administration and site inspections
  • Ongoing quality monitoring and issuing certifications